Create new channels of customer communication with applications that integrate with social media, your back office and more
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Live Talk App
Leverage the web and social media to reach your customers with our click-to-talk app |
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Auto Attendant App
Dial-by-name and voicemail directory that enables customers to get to the right agent, regardless of where the customer or the agent is geographically located |
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Call Recording Control App
Gain control over your call recording strategy with ease |
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Third Party Monitoring App
Allows contact centers, notably Outsourcers, to provide clients with access to listen to specified live calls that are associated to them |
